Frequently Asked Questions
Do you ship to the UK or EU?

Unfortunately, we cannot ship to UK Customers. This may change if we figure out how to collect and remit the VAT tax.

For EU Customers, any VAT, customs, and handling fees must be paid when your order arrives in your country. We will not collect VAT during point-of-sale.

For German Customers, We will not be able to ship to your country until further notice (due to the VerpackG). We apologize for the inconvenience!

I'm not sure if this item will fit. Can you help?
Is the fursuit head in the pictures available for purchase?
Do you take custom orders?
What manufacturers do you use?
Shipping and Delivery
How will my order be shipped?

All orders will be shipped via USPS First Class or USPS Priority Mail. You will receive tracking for every order! We know it can be a bit expensive for stickers and other small objects, but this allows you to see exactly where your order is! >u<

How long does it take for my order to be shipped?
Can I combine, cancel, or modify my order?
How do I track my order?
My order is lost or damaged!
The Post Office lost my package/marked it as delivered/I never received it!